Now Hiring: Account Manager - Nashville
About Signs by Roach
Welcome to Signs by Roach, a leading printing and self-publishing company based in Nashville. With a passion for delivering exceptional products and services to our clients, we have established ourselves as a trusted name in the industry. Our commitment to quality, innovation, and customer satisfaction sets us apart from the competition. As we continue to grow, we are looking for talented individuals to join our team and contribute to our success.
The Role: Account Manager
As an Account Manager at Signs by Roach, you will play a pivotal role in building and maintaining strong relationships with our valued clients. Your primary responsibility will be to serve as the main point of contact for our customers, ensuring their needs and expectations are met effectively and efficiently.
Key Responsibilities:
- Manage a portfolio of client accounts, understanding their unique requirements
- Establish and nurture long-term relationships through effective communication
- Understand client goals and develop strategies to meet their objectives
- Collaborate with internal teams to ensure smooth project execution
- Act as a problem solver, addressing any issues or concerns raised by clients
- Provide exceptional customer service, exceeding client expectations
- Track and analyze account performance, identifying opportunities for growth
- Stay updated on industry trends and market conditions
Requirements:
To be successful in this role, you should have:
1. Strong Communication and Interpersonal Skills
Effective communication is vital as you will be interacting with clients on a regular basis. You should be able to listen actively, understand client needs, and articulate solutions clearly. Building rapport with clients is crucial for long-term partnerships.
2. Exceptional Organizational Skills
As an Account Manager, you will handle multiple accounts simultaneously. Strong organizational skills are required to ensure seamless coordination and timely delivery of projects. Attention to detail is key to meeting client expectations.
3. Proven Sales and Account Management Experience
Prior experience in sales or account management is highly desirable. Demonstrated success in cultivating client relationships, meeting targets, and delivering exceptional results will set you apart. Familiarity with the printing and self-publishing industry is a plus.
4. Teamwork and Collaboration
Working collaboratively with internal teams, including design, production, and customer service, is essential. The ability to foster a positive team environment and leverage cross-functional expertise is crucial to the success of client projects.
5. Goal-Oriented and Results-Driven Mindset
Account Managers at Signs by Roach are driven by achieving targets and exceeding client expectations. A proactive approach to problem-solving, a focus on continuous improvement, and a dedication to delivering exceptional service are highly valued.
Why Join Signs by Roach?
Signs by Roach offers a dynamic and inclusive work environment where your ideas and contributions are valued. As a member of our team, you will have access to industry-leading resources, ongoing professional development opportunities, and a supportive network of colleagues.
We believe in recognizing and rewarding exceptional performance. As you help our clients achieve their goals, you will also have the opportunity to grow both personally and professionally. At Signs by Roach, your success is our success.
How to Apply
If you are a motivated individual with a passion for account management and the drive to excel, we want to hear from you. Join us in shaping the future of the printing and self-publishing industry by applying for the Account Manager position at Signs by Roach in Nashville today.
To apply, please visit our careers page and submit your application online. We look forward to reviewing your qualifications and getting to know you better.
Thank you for considering Signs by Roach as your next career move. Together, we can achieve great things!
